Representantes de Atención al Cliente - Remoto Inglés Requerido
LINK DIRECTO A LA ENTREVISTA: https://tinyurl.com/CustomerSupportAI
FULL LIST BUSQUEDAS: https://tinyurl.com/FullJobsList
Buscamos Customer Support Assistant — modalidad remota, pago entre $20 - $70 USD/hr.
30 posiciones abiertas. Entrevista y trabajo en inglés. Ideal para perfiles con experiencia en customer support, client communication y documentation.
Customer Support Assistant As a Customer Support Assistant, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.
Responsibilities- Provide clear, accurate, and empathetic written and verbal customer support
- Contribute real-world insights to improve AI-driven customer support tools
- Assess, annotate, and review support interactions for quality and consistency
- Identify customer pain points and document best practices for issue resolution
- Collaborate with teams to improve workflows and training data quality
- Maintain strong communication standards in a fast-paced remote environment
- Ensure confidentiality and data privacy across all customer interactions
- Excellent written and verbal English communication skills
- Previous experience in customer support or client-facing roles
- Ability to adapt communication styles to different audiences
- Strong analytical thinking and problem-solving abilities
- High attention to detail and accuracy
- Ability to work independently and collaboratively in remote environments
- Experience documenting customer interactions and workflows
- Familiarity with AI tools or AI-driven support systems
- Experience in customer service training, coaching, or process improvement
- Multilingual communication skills
Dirigido a: Asistentes de Atención al Cliente / Representantes de Soporte al Cliente / Representantes de Atención al Cliente / Especialistas en Experiencia del Cliente / Agentes de Soporte / Especialistas en Atención al Usuario / Asistentes de Mesa de Ayuda / Asistentes de Soporte Técnico / Especialistas en Soporte Remoto / Especialistas de Back Office / Asistentes Virtuales / Asistentes Administrativos de Soporte / Especialistas en Soporte de Comunidad / Asistentes de Éxito del Cliente / Especialistas en Retención de Clientes / Especialistas en Comunicación con Clientes / Coordinadores de Soporte
Áreas y habilidades: Atención al cliente / Soporte al cliente / Soporte por email / Soporte por chat / Gestión de tickets / Sistemas CRM / Resolución de problemas / Comunicación escrita y verbal / Gestión de reclamos / Multitarea / Carga de datos / Soporte administrativo / Soporte remoto / Documentación / Experiencia del cliente / Troubleshooting / Organización del tiempo / Colaboración remota / Familiaridad con herramientas de IA
Targeted at: Customer Support Assistants / Customer Support Representatives / Customer Service Representatives / Customer Experience Specialists / CX Specialists / Support Agents / User Support Specialists / Help Desk Assistants / Technical Support Assistants / Remote Support Specialists / Back Office Support Specialists / Virtual Assistants / Community Support Specialists / Client Success Assistants / Customer Success Representatives / Customer Retention Specialists / Client Communication Specialists / Support Coordinators
Skills & areas: Customer service / Customer support / Email support / Chat support / Ticket management / CRM systems / Problem solving / Written and verbal communication / Complaint handling / Multitasking / Data entry / Administrative support / Remote support / Documentation / Customer experience / Troubleshooting / Time management / Remote collaboration / AI tools familiarity