Administrative assistant
About Burly Boyz Moving & Storage
Burly Boyz Moving & Storage is a Canadian interprovincial moving and storage company; we move residential client's household goods across Canada with our fleet, our people, and our standards.We're a growing company in the middle of an operational build-out, and we're expanding our remote team to support that growth.
Our Relationship with Argentina
Our current team already consists of more than 10 Argentinians working remotely as a team with Canadians and others from around the world. This posting exists because we want to bring on more great people from Argentina on our team across multiple functions.
We work in English. Strong written and spoken English is required for all roles.
What We're Building
We're hiring administrative and support professionals across seven departments. These are not one-size-fits-all roles — each department has its own rhythm, tools, and responsibilities. We want people who are genuinely interested in the work, not just available for it.
Read the department descriptions below carefully. At the end of this application, you'll be asked which department you want to be considered for.
Open Departments:
- Sales Support
Help our Relocation Specialists deliver fast, accurate estimates to customers who are planning their moves.
Learn and operate our estimating system and quoting processesAssist salespeople in preparing move estimates for residential and commercial customers
Answer inbound customer calls and gather move details (origin, destination, timeline, inventory)
Requote existing customers after they have initiated changes to their moves.
Maintain accurate records in our CRM (Salesforce)
- Customer Service
Be the reassuring voice customers need as they go through one of the most stressful life events — moving.
Answer customer questions about their upcoming or completed movesHelp customers prepare: what to pack, what to expect, timelines and logistics
Coordinate between customers and internal operations teamsHandle complaints, concerns, and change requests with professionalism and empathy
Update job notes and customer records accurately
Provide customer with delivery updates
- Logistics
Keep our fleet moving on time and our internal teams informed.
Assist in daily route planning and job schedulingMonitor truck locations and job progress using our fleet tracking platform (Samsara)
Flag delays, issues, or deviations and communicate them to the right internal contacts
Help coordinate crew and truck assignments
Maintain dispatch logs and shift documentation
- Accounting & Collections
Keep our books clean and our receivables current.
Accounts receivable: invoicing, payment tracking, and reconciliation
Bookkeeping support using QuickBooks OnlineCollections outreach for overdue accounts — professional, persistent, effective
Manage recurring billing for storage customers
Assist the financial controller with reporting and data requests
- Hiring & HR Support
Help us find and onboard great people.
Post job openings across platforms (Indeed, Computrabajo, LinkedIn, and others)Screen applications and resumes against defined criteria
Conduct initial outreach and screening conversations with candidates
Schedule interviews and coordinate with hiring managers
Maintain applicant tracking and hiring documentation
Support onboarding paperwork and compliance tracking
- Quality Control
Make sure our processes are actually being followed — on the ground and in the data.
Monitor active jobs daily and track key performance indicatorsIdentify gaps between our defined processes and what's actually happening in the field
Review job notes, customer feedback, and completion records
Perform data entry and maintain QC logs and scorecards
Flag recurring issues to operations leadership with clear documentation
- Marketing Support
Build our brand online and keep our audience engaged.
Create and schedule social media content across Instagram, Facebook, and Tik Tok.Write blog posts and articles that support our SEO strategy
Build basic creatives using Canva or similar tools
Research keywords and assist with on-page SEO tasks
Monitor engagement and compile monthly performance summaries
What We Offer
$1,000–$1,200 USD/month, paid in USD — a stable salary in a stable currencyFully remote, full-time position — 40 hours per week, including weekend availability
8 paid holidays per year
Two weeks paid vacation after 12 months of employment
Stable, long-term engagement with a growing Canadian company
Work with a team that's building seriously — AI tools, modern systems, real processes
Hours aligned with Canadian time zones (Mountain or Eastern)
Opportunity to grow into a senior or specialist role as BBM scales
Requirements (All Roles)
Fluent written and spoken English — this is non-negotiableReliable internet connection and a dedicated workspace
Proficiency with standard business software (Google Workspace, Microsoft Office)
Strong attention to detail and organization skills
Comfortable working independently with clear instructions and minimal hand-holding
Availability to work weekends — this is a 7-day operation and schedules include weekend shifts.
RequerimientosEducación mínima: Secundaria
5 años de experiencia
Idiomas: Inglés
Edad: entre 21 y 50 años
Palabras clave: administrativo, administrative, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, casa, remoto, remote, teletrabajo, home