Account Manager & Account Executive

We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients).

• Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor
• Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services)
• Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients
• Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges
• Collaboration: Partner with delivery teams to ensure project success and identify future technology needs
• Contract Management: Manage renewals and negotiate expanded scopes of work
• Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects
• Account Analytics: Track and report on account health metrics and growth opportunities

• Lead Conversion: Transform qualified leads and prospects into signed contracts
• Discovery & Needs Assessment: Conduct thorough discovery calls to understand client pain points and requirements
• Solution Presentation: Deliver compelling presentations that connect technical solutions to business outcomes
• Proposal Development: Collaborate with technical teams to create accurate project scopes and competitive proposals
• Contract Negotiation: Navigate pricing discussions, terms, and project timelines to successful closure

Requirements

Must Have:

• 3-5 years B2B account management and sales experience
• Previous work at software development companies (internal products or client services)
• Strong IT background and understanding of agile development practices
• Advanced written and verbal English communication skills
• Executive presence and ability to present to C-level stakeholders
• Proven track record growing accounts and closing new business

Nice to Have:

• Project management experience
• Technical background with modern development technologies
• Enterprise account experience ($100K+ contracts)
• Existing industry network

• Paid time off (PTO)
• U.S. Holidays
• Training
• Udemy free Premium access
• Mentored career development
• Free English Courses
• Profit Sharing
• $US Remuneration